Manufacturer: Fidelity Financial Services Category: Reward Cards Clear all filters (5 of 5 reviews match)
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I cannot seem to find out how to protect my new FidelityRewards VISA card with the Verified By VISA feature that I use on my other VISA cards. Some websites require the extra protection, called 3D security. Called cust service and confirmed correct web page to use for...
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Anonymous
w1117

Exactly(!) the same expereince I had. Ugh!

1.0
Product
Fidelity Financial Services Visa Signature Reward Card
I didn't like
  • Bad customer service
#1038117
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In July 2016, Fidelity switched issuers to Elan Financial Services - a new card was issued (Visa, vs the original Mastercard) and we continued charging a significant amount to this card and paying the balance in full each month. Until today. Our monthly bill was due...
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1.0
Product
Fidelity Financial Services Visa Signature Reward Card
#1025295
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Without my knowledge, Elan Financial VISA was charging $10 fee every time I purchased a IL Lotto ticket online.Each purchase was $6 or less and I incurred a $10 fee. This is unfair. The claim is it is to protect them from losses of people that don't pay for the...
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1.9
Product
Fidelity Financial Services Visa Signature Reward Card
#1002668
Reply to reviews
-- They transferred customers from an Amex to a Visa card without asking for permission ... -- ... but they didn't transfer the automatic payments so you get charged late fees and it affects your credit score -- Customer service didn't care much and only offered...
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Anonymous
Anonymous

Similar issue. Set up auto pay and it shows as set up but it did not process so they charged me interest rate. Sent an email and received a form email back letting me know tha...

Elan Financial Services Saint James, New York
Product
Fidelity Financial Services Visa Signature Reward Card
#918151
Reply to reviews
We were told we would receive the same amount of rewards from the new Visa card as the previous American Express Card, which was 2 points for each dollar spent, with a credit of 1for 1 to my Fidelity account. When I went to redeem the same number of points with the...
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Anonymous
Mint

If memory serves right, I think you have to have your reward applied to your Fidelity taxable account to receive full amount. Also I believe as in the past, Fidelity is provid...

Anonymous
Anonymous

Hm for me, long as I redeem my visa reward points into my fidelity account I get $50 still. Just don't redeem them as a statement credit or anything

1.0
Product
Fidelity Financial Services Visa Signature Reward Card
I didn't like
  • Way reward program was handled
#892607
Reply to reviews